Jodi Gaines Pereira is the co-founder of ReplyManager, a web-based tool designed to help online sellers manage their incoming customer communications. In 2015, ReplyManager was sold to XSellco Limited, a leading provider of software solutions for online sellers, including High5, a Feedback Automation tool. She continues to assist XSellco with business development and customer experience strategies. Jodi is also a founding partner of iguanafarmGroup, a web development and marketing agency. As a thought leader and speaker on customer service, online reputation and digital marketing, Jodi is a frequent contributor to online publications and a sought-after webinar host.
Disclosure: Jodi has indicated no stated business interests with any other solution providers.